Cancellation/Return/Shipping Policy

Cancellation/Return/Shipping Policy and Leather Consistency Disclaimer

Product Shipping/Returns

• Customer is responsible for return postage. Customer assumes responsibility of product by choosing their shipping method. We have no control of product delivery after it leaves our facility. 
• Product must be returned in obvious unused condition.
• If you are returning an item, include a note with original order number and the adjustments you are wanting in the return/exchange. 
• If you think your package is lost, please contact the USPS first. We have no control over the package once it leaves the shop.
• Customers outside the U.S. may be subject to extra duty or customs fees. These charges are the customers responsibility and originate from the shipping carrier or the nation of import. 

Training Session/Competition Cancellation Policy

• We require a minimum of 24hrs notice of cancellation. Failing to meet this window may result in a full or partial charge depending on the logistic parameters of your session.
• All competition payments are final. Competitions will be delayed for t-storms, and heavy rain if there is a probability of clearing. In the circumstance of complete cancel, we will try to secure a second date, but there is no guarantee.

Leather Product Color/Pattern Variation

• Not all hides are created equal. There will always be some color, pattern, or wear mark difference between the product you see in the picture and the one you receive. This does not in any way affect the usability of said product.
• Sometimes our photos have not updated immediately after a product batch rotation. If you absolutely care about specific color/pattern of your leather product please contact us to confirm stock.